Effective Date: December 5, 2024

Introduction

At Fima Docs, your privacy is of utmost importance to us. We are committed to safeguarding your personal health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and relevant Florida state laws. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

Information We Collect

We collect personal health information (PHI) that identifies you and relates to your health, including:

• Personal Identification Details: Name, address, date of birth, Social Security number.
• Medical Information: Medical history, treatment records, medications, test results.
• Insurance Details: Health insurance provider, policy number.
• Billing Information: Payment history, billing address.

How We Collect Information

We gather information through:

• Direct Interactions: During consultations, treatments, and communications.
• Electronic Health Records: Maintaining your medical history and treatment plans.
• Third Parties: Collaborations with other healthcare providers and insurance companies.

Use of Your Information

Your information is utilized to:

• Provide Medical Services: Diagnose and treat health conditions.
• Billing and Payments: Process payments and insurance claims.
• Healthcare Operations: Improve services, conduct audits, and train staff.
• Legal Compliance: Fulfill legal and regulatory requirements.

Disclosure of Your Information

We may disclose your PHI under the following circumstances:

• Treatment Purposes: Sharing with other healthcare professionals involved in your care.
• Payment Processing: Providing necessary information to insurance companies.
• Healthcare Operations: For quality assessments and improvement activities.
• Legal Obligations: Complying with laws, court orders, or subpoenas.

Patient Rights

You have the right to:

• Access Your Records: Review and obtain copies of your medical records.
• Request Amendments: Ask for corrections to your health information.
• Confidential Communications: Receive communications through preferred channels.
• Restrict Disclosures: Limit the information we share under certain conditions.
• File Complaints: Report any concerns regarding your privacy rights.

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your PHI against unauthorized access, alteration, or destruction.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be effective upon posting the revised policy on our website.

Contact Us

For questions or concerns about this Privacy Policy or your privacy rights, please contact us at:

• Phone: (954) 725-7291
• Email: info@fimadocs.com
• Address: 1899 W Hillsboro Blvd, Deerfield Beach, FL 33442

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Statement of Non-Sharing for Mobile Numbers, Message Frequency, and Data Rates Disclosure

This statement outlines our practices regarding the collection, usage, and disclosure of mobile numbers, message frequency, and the associated costs related to messaging services. Please read this statement carefully to understand how we handle this information.

Collection and Usage of Mobile Numbers

When you provide us with your mobile number, either through our website, mobile application, or any other means, we will only use it for the specific purposes outlined in this privacy policy. We collect mobile numbers solely to facilitate communication with you, such as sending important updates, notifications, promotional offers, and other relevant information related to our products or services.

Sharing of Mobile Numbers

We do not share your mobile number with any third parties without your explicit consent, except in the following circumstances:

• If required by law, legal process, or government request, we may be obligated to disclose your mobile number.
• In the case of a merger, acquisition, or any other change in ownership, your mobile number may be transferred to the new entity, but we will notify you beforehand and provide options to opt-out if desired.

Message Frequency

By providing your mobile number and opting in to receive messages from us, you consent to receive periodic communications via text messages or other messaging platforms. The frequency of these messages will vary depending on the nature of the information being sent, such as transactional messages, promotional offers, or service updates.

While we strive to maintain a reasonable message frequency, please note that it may vary. You can always opt out of receiving messages by following the instructions provided in the messages or by contacting us directly.

Message and Data Rates

Standard message and data rates may apply when you receive text messages or other communications from us. These rates are determined by your mobile service provider and are beyond our control. We are not responsible for any charges or fees incurred as a result of receiving messages from us. We recommend checking with your mobile service provider for details on any applicable charges.